General terms and conditions
- General clause
Our sales are subject to these general conditions which prevail over all purchasing conditions, unless expressly written down by us. All orders placed with the Nikka-Zubon site constitute acceptance of these General Conditions of Sale.
The site https://www.nikka-zubon.com is designed by the Nikka Zubon company.
Located at: 564-0071 Nishinosho-cho 11-2, Suita, Osaka, Japan
The photos and texts presented in our catalogs and publications are, as far as possible, true to reality, they are informative and are not contractual. The customer may exercise his right of return in the event of a significant deviation.
The products in the catalog are available while stocks last. In this respect, the product offer available on the Nikka-Zubon site is modified according to our supplier constraints. However, if a product ordered is out of stock, we systematically get in touch with our customers by email. We can thus define, with his agreement, if we make a refund or a credit..
The validation follows the following diagram: 1- Selection of the product via an addition to the basket, 2- Selection of the carrier, 3- Provision of personal details, 4- Verification of information, 5 Choice of the secure payment method.é.
We then send by email a summary of the order validating.
Special case: for made-to-measure purchases, upon receipt of the confirmation email, the customer is invited to provide the information necessary for the correct preparation of the size order.es).
- Prices and payment terms
The prices displayed are in euros excluding postage and customs.
Shipping costs are calculated according to the order. These are visibly displayed before payment and validation of the order. The shipping costs are the responsibility of the customer. The shipping costs can be consulted by following the following link: http://nikka-zubon.com/frais-de-port/
Customs charges may be claimed upon receipt of the package by the competent services. These costs are the responsibility of the customer. For more information, we recommend that you consult the current customs tariffs:
Bank details are recorded through PayPal in an encrypted and secure manner. For more information, we invite you to consult the security policy of the PayPal site: https://www.paypal.com/fr/webapps/mpp/ua/legalhub-fulllocale.xfr_FR No banking data passes through the Nikka- site. Zubon.bon.
- Shipping and delivery of orders
Following the validation of the order, we ship the orders within 7 working days. We send an email to our customers during shipment with the package tracking number if applicable. If necessary, we will ship the order in several packages..
We deliver to mainland France and Dom-Tom as well as Belgium and Switzerland through the Japanese Post..
|Service||Delivery time*||Package tracking|
|By plane||about 7 days||Included|
* Delivery times are indicative and not contractual.
We invite our customers upon receipt to check in the presence of the deliveryman, the number of packages and the state of the package contents. In case of breakage, the customer must refuse receipt of the package and inform us as soon as possible. Acceptance of the package, even if the merchandise is damaged, constitutes acceptance of the delivery. Thus, no recourse is possible either with the delivery services or with the Nikka-Zubon site. In case of non-receipt of the package, the customer must inform us within 30 days. If a new shipment is required, the costs will be borne by the customer.nt.
- Right of return
All our customers have 14 days to change their minds from receipt of the package. To do so, he must send us an email to the addresse email@example.com accompanied by the order number (s), the article code (s) and the quantities concerned. Upon receipt of the request we will send by return email the terms of return. Return costs are the responsibility of the customer. Any refund will be made in the form of vouchers on the Nikka-Zubon.com site.on.com
- Intellectual property
All data produced by Nikka Zubon is its property. Any total or partial reproduction of our site is strictly prohibited and will result in legal proceedings.
- Data protection
Nikka Zubon respects the privacy of its customers. The data collected is not passed on to third parties. In accordance with the amended Data Protection Act of 6 January 1978, you have the right to access and rectify information concerning you. You can access your information by contacting:à : firstname.lastname@example.org You can also, for legitimate reasons, oppose the processing of data concerning you.